Resident Information
We want every tenant to feel comfortable and confident in their home. This page answers common questions, explains how to pay rent and request maintenance, and outlines your rights and responsibilities as a South Jersey resident.
See our services and policies
Paying Rent
Tenants pay rent securely online through the Resident Portal. This makes payments fast, safe, and trackable. Automatic payment options are available so you never miss a due date.
Maintenance Requests
For repairs and service, submit a request through the Resident Portal. This ensures the issue is logged, tracked, and resolved as quickly as possible. For emergencies such as flooding, fire, or safety hazards, call our 24/7 emergency line immediately.
Communication
We encourage tenants to use the portal for most questions or requests, but you can always reach us directly by phone or email for urgent matters. Our goal is to respond quickly and keep communication clear.
Current Tenant →
Future Homeowner
If you’re thinking about buying a home in the future, we can help. Through our local network of Realtors and lenders, we provide resources and guidance to help renters take the next step toward ownership.
Frequently Asked Questions:
How do I pay rent?
All rent is paid online through the Resident Portal.
What if I can’t pay on time?
Contact us immediately; the sooner we know, the more options we have to work with you.
How do I handle maintenance issues?
Submit requests through the Resident Portal. Emergency issues should always be reported by phone right away.
Can I have pets?
Pet policies vary by property. Please review your lease or contact us for details.
Your Rights as a Tenant
As a resident in New Jersey, you are entitled to certain protections under state law. These include:
-Safe and habitable housing.
-Proper notice before entry or changes to your lease.
-Security deposit protections.
We are committed to respecting tenant rights and maintaining properties to a high standard.
Tenant's Rights in New Jersey
New Jersey: Truth In Renting